about bmg
Beaver Medical Group has been a trusted provider of exceptional healthcare services in the San Antonio area since 2010. Our practice is rooted in a commitment to enhancing your overall well-being, offering a personalized, patient-centered approach to care that prioritizes your health as one of your greatest assets. Every patient is treated with the same dedication, respect, and compassion we would extend to our own families.
Our comprehensive range of services is designed to meet diverse healthcare needs, including primary care, cosmetic treatments, weight loss programs, hormone replacement therapy, and IV therapy. At Beaver Medical Group, we embrace a holistic perspective on wellness, focusing not just on physical symptoms but on nurturing your complete sense of well-being. Whether you aim to rejuvenate your appearance, reach your health goals, balance your hormones, or enhance your vitality, we are here to guide and support you every step of the way.
Led by an expert team, our practice emphasizes preventive care to empower you to stay ahead of potential health concerns. When specialized care is required, we seamlessly coordinate referrals to ensure an uninterrupted and comprehensive healthcare experience. Our philosophy of “taking time to care” reflects our dedication to forming meaningful partnerships with our patients, helping you achieve and maintain optimal health at every stage of life.
We are proud to have two accomplished providers leading our care team. Gail L. Beaver, APRN, AGNP-C, is the founder and owner of Beaver Medical Group. With over two decades of healthcare expertise, she brings a deep passion for patient care and a steadfast commitment to dignity, respect, and compassion in every interaction. Hailey S. Leach, APRN, FNP-C, complements our team with her holistic approach and evidence-based care. She specializes in treating patients across all age groups, ensuring every individual receives comprehensive and compassionate healthcare.
At Beaver Medical Group, we focus on more than just treating conditions; we focus on you. Our mission is to empower every patient to achieve their best health and well-being. Let us be your partner in health as we strive to enhance lives and create a healthier community together.
our providers
Credit Card On File Policy
Starting October 1, 2024, Beaver Medical Group now requires that you provide a credit card on file with our office. We process all payments through our HIPAA-compliant, secure practice management software. Your payment information is stored on this secure server for future transactions. Office personnel will not have access to your card. For your protection, only the last four digits of your card will show in our system.
Credit Card on File will be used to pay account balances after insurance adjudication. Once your insurance has processed your claims, they will send Explanation of Benefits (EOB) to both you and our office showing what your total patient responsibility is.
Please Note:
- During the time you leave a credit card on file, if it expires or otherwise becomes uncollectible, we will expect you to promptly provide a new means of payment.
- If you do not have a credit or debit card, we will accept electronic checks.
- Credits on your account after your insurance claim has been adjusted will be returned to the credit card on file.
- Ultimately, you are responsible for knowing what services are covered, and what portion is your responsibility. You will be responsible for any portion of services that your insurance does not cover.
- To avoid any issues of discrimination or favoritism, all patients will be required to have a credit card on file regardless of insurance or visit type.
testimonials
common questions
When I booked my appointment, the receptionist told me I must keep a credit card on file with the office. I have never heard of that before.
Credit Card On File (CCOF) is the new standard in the healthcare industry nationwide, and soon all the high-quality medical practices will adopt it. We are definitely not the first to do this, as it is now mandatory for many offices.
How does CCOF work? I am nervous about giving up my sensitive financial information.
Your card information is securely protected by the credit-card processing component of our HIPAA-compliant practice management system. This system stores the card information for future transactions using the same sort of technology that credit card companies use. We cannot access the entire card number – we can only see the last four digits. There is no way to export the card information out of our system. We can only use it to process a payment in our practice management system, which creates an indelible record (one that cannot be deleted).
I always pay my bills on time. Why do I have to do this?
The entire billing process is very wasteful, unfortunately we have a few patients that we must send multiple statements to or turn over to collections which drive-up costs. Reducing these unnecessary costs is essential for us to continue to accept insurance and Medicare. This new process dramatically cuts down on the administrative costs associated with billing. Nothing is changing about how much you pay. When you come into our office and receive a service, you do so with the understanding that you are ultimately responsible for the cost of your care. We bill your insurance company for you, and we have contracts with insurance companies that help to get you the best possible coverage for your care. CCOF will only cover your responsibility after your insurance pays its contracted share.
How does the CCOF process benefit patients?
First and foremost, it is far more convenient for you – you don’t have to call the office or buy a stamp or worry about getting around to paying the bill, it simply takes the hassle out of the process. If you get your statement and want to use a different card or pay by check, you may still do so as long as you do so promptly.
What if there is a problem with my bill and I do not notice it until after the payment is processed?
We hope that this doesn’t happen. Although we love technology in this office, we routinely review the accuracy of claims processed by insurance and will contact you if WE find a problem. But, if you find a problem, call us and we will investigate it. If we owe you money, we will refund it promptly to the same card.
